Privacy Policy
Effective Date: 8/11/2025
Last Updated: 8/11/2025
INTRODUCTION
At Atroze (“we,” “us,” or “our”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from Atroze.com (the “Site”).
By using our Site, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We collect several types of information to provide and improve our services to you:
1. PERSONAL INFORMATION YOU PROVIDE
When you make a purchase or create an account, we collect:
– Name
– Email address
– Phone number
– Billing address
– Shipping address
– Payment information (credit/debit card details, processed securely by our payment processor)
Skincare-Specific Information:
– Skin type and concerns (if provided during account creation or product recommendations)
– Product preferences and purchase history
– Allergies or sensitivities (if voluntarily disclosed)
– Beauty profile information (if you complete our skincare quiz)
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our Site, we automatically collect:
Device Information:
– IP address
– Browser type and version
– Device type (computer, mobile, tablet)
– Operating system
– Time zone settings
Usage Information:
– Pages you visit on our Site
– Products you view
– Time spent on pages
– Referring website or search terms
– Date and time of your visit
– Click-through and navigation patterns
3. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience:
Cookies: Small data files stored on your device that help us remember your preferences and improve site functionality. For more information about cookies and how to manage them, visit www.allaboutcookies.org.
Types of Cookies We Use:
– Essential Cookies: Required for basic site functionality and security
– Analytics Cookies: Help us understand how visitors use our Site
– Marketing Cookies: Used to deliver relevant advertisements
– Preference Cookies: Remember your settings and preferences
Log Files: Automatically record information including IP address, browser type, Internet Service Provider (ISP), referring/exit pages, and timestamps.
Web Beacons/Pixels: Electronic files that track how you navigate our Site and engage with emails.
You can control cookie settings through your browser preferences. Note that disabling cookies may limit certain Site features.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
Order Processing & Fulfillment:
– Process and complete your purchases
– Arrange for shipping and delivery
– Send order confirmations and shipping updates
– Process payments securely
– Provide customer support
Communication:
– Respond to your inquiries and requests
– Send transactional emails (order updates, account information)
– Provide skincare tips and product recommendations (with your consent)
– Send marketing communications about new products and promotions (you can opt-out anytime)
Site Improvement & Personalization:
– Personalize your shopping experience
– Recommend products based on your skin type and preferences
– Improve our Site functionality and user experience
– Analyze site performance and customer behavior
Fraud Prevention & Security:
– Screen orders for potential fraud or risk
– Protect against unauthorized access
– Comply with legal obligations
– Enforce our Terms of Service
Marketing & Analytics:
– Conduct market research and analysis
– Create targeted advertising campaigns
– Measure the effectiveness of our marketing efforts
– Generate aggregate statistics about Site usage
HOW WE SHARE YOUR INFORMATION
We may share your information with trusted third parties in the following circumstances:
Service Providers:
– E-commerce Platform: WooCommerce (powers our online store)
– Payment Processors: Secure payment gateways that process transactions
– Shipping Carriers: UPS, USPS, DHL for order delivery
– Email Service Providers: For sending marketing and transactional emails
– Analytics Providers: Google Analytics to understand site usage
– Marketing Platforms: Facebook, Google Ads, Bing Ads for targeted advertising
These service providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Compliance:
We may disclose your information when required to:
– Comply with applicable laws and regulations
– Respond to subpoenas, court orders, or legal requests
– Protect our rights, property, and safety
– Prevent fraud or illegal activities
– Enforce our Terms of Service
Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We do not sell your personal information to third parties.
TARGETED ADVERTISING
We use your information to provide personalized advertisements that may be relevant to you based on your interests and browsing behavior.
How Targeted Advertising Works:
Third-party advertising companies use cookies and similar technologies to collect information about your activity on our Site and other websites to provide targeted ads.
Opt-Out Options:
You can opt out of targeted advertising through:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
– Digital Advertising Alliance: http://optout.aboutads.info
– Network Advertising Initiative: http://www.networkadvertising.org/choices
Note: Opting out does not mean you won’t see ads; you’ll still see ads, but they won’t be personalized.
DO NOT TRACK SIGNALS
Currently, our Site does not respond to “Do Not Track” signals from browsers. We continue to collect information as described in this policy regardless of Do Not Track settings.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
General Rights:
– Access: Request a copy of the personal information we hold about you
– Correction: Request correction of inaccurate or incomplete information
– Deletion: Request deletion of your personal information
– Objection: Object to processing of your information for marketing purposes
– Portability: Request transfer of your information to another service
– Opt-Out: Unsubscribe from marketing communications at any time
United States – California Residents (CCPA):
California residents have additional rights under the California Consumer Privacy Act, including the right to:
– Know what personal information is collected
– Know whether personal information is sold or shared
– Opt out of the sale of personal information
– Non-discrimination for exercising privacy rights
European Union Residents (GDPR):
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation including:
– Right to access and receive a copy of your data
– Right to rectification of inaccurate data
– Right to erasure (“right to be forgotten”)
– Right to restrict processing
– Right to data portability
– Right to object to processing
– Right to withdraw consent
To exercise any of these rights, please contact us at support@atroze.com. We will respond to your request within 30 days.
DATA RETENTION
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Order Information: Retained for accounting, tax, and legal compliance purposes (typically 7 years)
Account Information: Retained until you request deletion or close your account
Marketing Information: Retained until you unsubscribe or request deletion
Analytics Data: Retained in aggregated, anonymized form for business analysis
INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ.
If you are located in the European Economic Area, we ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.
DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information, including:
– SSL/TLS encryption for data transmission
– Secure payment processing through PCI-DSS compliant providers
– Regular security assessments and updates
– Restricted access to personal information
– Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
CHILDREN’S PRIVACY
Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:
– Posting the updated policy on this page
– Updating the “Last Updated” date
– Sending an email notification (for material changes)
We encourage you to review this Privacy Policy periodically.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@atroze.com
Phone: +1 (970) 659-6636
Support Hours: 9:00 AM – 6:00 PM EST (Monday – Friday)
Mailing Address:
Atroze
7540 Orange Blossom Dr
Cupertino, CA 95014
United States
For privacy-specific inquiries, please include “Privacy Request” in the subject line.
CONSENT
By using our Site, you consent to this Privacy Policy and agree to its terms.
